Ludi gives your SME two tools that work together: LudiChat answers every question instantly from your own documents, and LudiPulse builds the WhatsApp audience you own outright. Both live in 7 days. Zero IT required.
These aren't industry-specific. Every SME we've spoken to recognises at least one. LudiChat and LudiPulse together handle all five.
A prospect asked when you were off shift — and booked someone else by morning. The enquiry was real, the intent was high, and no one was there to answer it. It happens every night, across every industry that relies on inbound.
Answers instantly from your own documents — pricing, availability, procedure details, next steps — at 10pm or 3am. The prospect gets a real, knowledgeable reply before they've even opened a competitor's website.
You ran the campaign. You couldn't handle what came back. Paid ads, a product launch, a seasonal promotion — the inbound spikes and the team is overwhelmed. Leads go cold in the hours between the click and the reply.
Handles every inbound enquiry during the campaign peak — instantly, correctly, at any volume. Your team focuses on the leads Ludi qualifies, not on first-reply triage.
Every complex question waits for the same person to be available. The founder, the senior consultant, the lead clinician. When they're in a meeting, the question waits. When they're on leave, everything waits.
Extracts that knowledge from your documents, briefing notes, and case files — and answers with it instantly, consistently, whether the expert is available or not. The knowledge stops walking out the door.
Staff, contractors, and partners keep asking questions you've already answered. The policy is in the handbook. The product specs are in the deck. But nobody reads the handbook, and the deck is 47 slides.
Becomes the living handbook — trained on your actual documents, answering policy, product, and procedure questions on demand. A new hire gets the right answer in seconds instead of waiting for a manager to have time.
A client raised a concern and no one replied quickly enough. A minor issue became a grievance. A grievance became a churn event. A churn event became a Google review. It starts with a single unanswered message.
Sends an instant, accurate holding response — acknowledging the concern, providing relevant policy context, and routing to the right human — before the client's frustration has time to compound into something bigger.
The base Ludi offering gives you AI chat + document knowledge (LudiChat) and WhatsApp audience tools (LudiPulse) together. Deeper integrations — booking calendars, CRMs, backend systems — are a separate layer built when you're ready.
No developer, no IT ticket, no procurement cycle. Send us your documents and we build your desk.
Send us your documents — policies, FAQs, product specs, pricing, scripts. We train Ludi on what your business actually knows, not the open internet.
Web chat and WhatsApp configured with role-appropriate answers — different for staff, partners, and customers — all from the same trained AI.
One embed snippet, no code. Ludi is live — and you can see every conversation and booking from day one.
Targets from live deployments — not projections.
15 minutes. We'll use your actual scenario — your documents, your industry, your Tuesday — not a generic demo.
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